Rolex will service a genuine Rolex Milgauss without papers. Many Rolex owners do not have the original papers. It does not mean that the watch cannot be serviced at a Rolex Service Centre.
What is the Rolex Paper?
Rolex paper is the green plastic card that comes with a new Rolex Milgauss watch. It looks like a credit card. It used to be a paper document, that is why everybody uses the terms Rolex document or Rolex paper.
The Rolex card is like the watch ID card. It includes the model reference and the serial number of the watch. The card is stamped with the name of the Rolex dealer and has the date of purchase. This card is also the Rolex warranty. There is only one card ever made for each Rolex watch. If the card is lost or stolen, it will not be replaced by Rolex SA.
There can be several legitimate reasons why somebody does not have the original papers for their Rolex Milgauss. Does Rolex service a Rolex Milgauss without papers? The answer is yes.
Here is why Rolex will service a genuine Rolex Milgauss without papers
Rolex Milgauss Serial Number
Rolex Milgauss has a serial number often found on the Oyster Case side. The number engraved on the case gives the reference to the model and movement. It also includes a unique serial number for the timepiece. The unique serial number can identify its original configuration and track its history.
Rolex Milgauss Identification
A Rolex Milgauss can be service by Rolex because the serial number will be checked by the Rolex Service Centre. They will be able to see when it was registered and trace its service history.
A Rolex Service Centre can access the database to see if the Rolex Milgauss has been stolen or lost. They may keep the watch if it been reported as stolen.
The watch will be examined to check if it is a genuine Rolex Milgauss. If the watch has been modified or any work has carried out by third parties Rolex can refuse to service it.
If you do not have the original papers for your Rolex Milgauss, you need to know if the watch has been modified or service by an independent watchmaker. It is also a good thing to know where it was purchased or who was the previous owners. Any document related to its acquisition could be helpful.
If the Rolex Milgauss without papers is a genuine Rolex, it has not been modified, and it is not a stolen watch, then Rolex will service the watch.